Terms & conditions

Products will be sent to MOST UK Mainland addresses using Royal Mail First Class Post, or other courier as we aim to get the best price possible so that we can transfer that to our goods.

95% of First Class post normally arrives the next day, this however is NOT a guaranteed service and can take longer. Please note that First Class post only has an insurance value of up to £30 for products that do not arrive within 15 working days. This is the maximum we can claim on your behalf for lost items, less the cost of postage. if you are having any issues then please email us at admin@mad-models.co.uk as soon as possible so that we can try to rectify the issue.

All shipments are governed by the Terms and Conditions of delivery as stated by each individual carrier. Mad Models. will not accept claims for liability or loss against late delivery of any goods.

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